Organisations in the public sector are more and more turning to information technology (IT) in order to comply with the central governments that modernise government agenda. However, there is a need in ensuring that the implementation of main IT systems in not regarded as the end but the means to the end of attaining major improvements of performance. This aeticle suggests that though IT can be an agent for change as it gives opportunities to do things in different way, some business processes redesign should also be undertaken and connected with an IT strategy. The implementation of IT without the processes reengineering might fail in delivering anticipated benefits. The paper stresses the links between process reengineering and benchmarking to allow the design of improved processes and considers approaches to BPR which are best suited to the public sector. A case study in a local authority is used to illustrate the need to link technology with process to bring about major organisational change.
Importance of management Any successful business, organisation, or association uses management as its main function. Management includes four distinct categories, which are planning, organising, leading, andcontrolling. These four functions have different characteristics, but conjoined all of them form the qualities of a successful manager. Planning This function includes developing a plan that consists of defining the goals and objectives of management, identifying tasks or how the objectives will be achieved, which resources are required, and associating timelines and budgets for the success of task on hand. Planning also includes fulfilling the project’s plan, together with careful controls to ensure the plan is being managed according to plan. Organising Organising is the command, control and feedback relationships among employees in an agency, and their information. The data flow structure for the performance management system generally follows the organisational structure. Begin the paragraph for your second topic. There are several aspects to consider about the goal of the business organisation. These characteristics are explicit, deliberate, and recognized. Ideally, these features are carefully considered, and established. Leading An organisation has the greatest chance of being successful when all of the employees work toward achieving its goals. Since leadership involves the exercise of influence by one person over others, the quality of leadership exhibited by supervisors is a critical determinant of organisational success. Thus, supervisors study leadership in order to influence the actions of employees toward the achievement of the goals of the organisation.
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